Content Risk Expert

hace 6 días


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

Protecting Amazon Music customers from fraud and content-related risks requires a skilled professional with expertise in risk management, investigations, project management, and data analysis.

The Fraud and Content Risk Management (FCRM) team at Amazon Support Services Costa Rica Srl is dedicated to safeguarding our digital music catalog and ensuring the integrity of our content. As a highly motivated Fraud and Content Risk Specialist, you will play a crucial role in detecting and controlling problematic content, identifying streaming manipulation, and mitigating associated risks.

Your responsibilities will include conducting manual reviews of potentially problematic content, investigating suspicious streaming patterns, making high-stakes decisions on content takedowns or enforcement actions, and carrying out deep dives to identify broader cohorts of risky content.

You will also assist with incident management, perform testing of new rules or automated detection solutions, help develop and improve standard operating procedures for the team, and conduct quality assurance to prevent over- and under-enforcement.

To succeed in this role, you will need strong analytical skills, experience in threat intelligence research, SQL skills, and the ability to collaborate across functions and marketplaces to influence senior leaders.



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