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Arcose Labs is a fast-growing startup with pioneering technology built by passionate and ambitious people. We value your unique contributions, perspectives, and experiences. As a member of our team, you will have the opportunity to work with some of the biggest names in the market, such as Microsoft, PayPal, EA, GitHub, Twitch, Roblox, and Minecraft.
Key Responsibilities:
- Develop an innovative and dynamic team that can inform, influence, and support improved use of data for decision making in customer security
- Build capacity of teams to utilize multi-sectoral data to improve situational awareness, attack preparedness, and response
- Help drive customer adoption and deliver on Arkose Labs value proposition
- Collaborate with CSOps team to develop technical approaches and new or enhanced technical tools to improve the analysis and utilization of data
Requirements:
- 3+ years of Data or Support Analyst experience, preferably in a SaaS company
- Strong business English skills
- Customer support and escalation experience
- Strong understanding of information security
- Working knowledge of HTML, JavaScript, and APIs
