Client Services Team Member
hace 3 días
Who We Are
Experian is the leading global information services company that is powering opportunities to create a better world.
We take our people's agenda very seriously and focus on what truly matters: diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on
The Job
We are looking for a Client Services Associate II to join our team. This role involves providing exceptional customer service, managing complex queries, and working collaboratively with cross-functional teams.
- High School Diploma and/or Bachelor's degree in Business Administration or related fields
- 2-3 years Advanced customer service experience
- Excellent English written and oral communications skills
- Automation processes experience
- Web experience
- Strong problem-solving skills
- Advanced organizational skills
- Strong PC/internet skills
- Mainframe or Access experience a plus
- Excel Intermediate (required)
- Query experience
- Technical Experience preferred
- Salesforce/mainframe Knowledge is a plus
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