Complex ER Case Management Expert

hace 2 semanas


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

LSEG is looking for a Complex ER Case Management Expert to join our team. This role will involve working with the Regional ER Lead to provide high-level advisory and complex case management support to People Business Partners, Talent, Reward, and other business functions.

About the Job

This is a challenging and rewarding opportunity for a highly skilled and experienced individual to work on global ER projects and ensure that ER policies and procedures are up-to-date and in line with global commitments.

Key Accountabilities
  • To act as a senior point of contact for highly complex ER queries.
  • Advises HRMs on the end-to-end process for non-complex ER cases, including grievances, disciplinaries, performance, etc.
  • Input and maintain record of cases managed within ER case management system.
  • Identify trends arising from case data, interacting with Risk and Legal colleagues, where relevant.
What You'll Need

To be successful in this role, you will need:

  • A degree or equivalent and/or relevant qualification, including previous HR experience.
  • Employee Relations experience of 5 years+.
  • Stakeholder management experience.
  • Experience of working in a fast-paced, global, and matrixed organisation during times of significant change.

LSEG offers a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.



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