Guest Experience Expert

hace 2 semanas


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

Company Overview

At Marriott International, we strive to deliver memorable experiences for our guests. Our hotels are designed to provide a unique and edited beauty that sets us apart from the ordinary.

We're committed to creating a safe work environment where our team members feel valued and empowered to make decisions that enhance the guest experience.

Job Description

As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests throughout their stay. This includes processing operational needs, addressing guest requests, and completing reports in a timely and efficient manner.

You will also be expected to move about your space and take a hands-on approach to work, which may involve standing, sitting, or walking for extended periods and taking care of objects weighing less than or equal to 50 pounds without assistance.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Physical stamina to work in a fast-paced environment
  • Dedication to delivering exceptional customer service

Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

Others

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


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