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Computer Hardware and Software Technician

hace 3 semanas


San Francisco, Heredia, Costa Rica Bcd Travel Corporate A tiempo completo
About Bcd Travel Corporate

We're a leading corporate travel management company with a global presence. Our mission is to help clients travel smart and achieve more.

Job Summary

This role is responsible for providing technical support for our corporate computer estate. The successful candidate will be responsible for:

  • Maintaining and distributing laptop and desktop computers
  • Installing, configuring, and troubleshooting software and hardware

To succeed in this role, you'll need strong technical skills, including experience with Microsoft Business Software Applications and other communication tools.

Key Responsibilities

As an Enterprise IT Support Specialist, your key responsibilities will include:

  • Managing system status to improve performance and reliability
  • Installing, configuring, and troubleshooting company-approved software
  • Identifying and resolving complex computer issues
Requirements

We're looking for candidates with:

  • Technical experience in a 24x7 IT environment
  • Strong knowledge of MS Active Directory, GPOs, and Windows operating systems
  • Experience with MS O365 and PC imaging