Digital Commerce Strategist

hace 2 semanas


San José, San José, Costa Rica Pfizer A tiempo completo

**About the Role**

We are seeking a highly skilled Digital Commerce Strategist to lead our eCommerce initiatives and drive business growth. As a key member of our commercial organization, you will be responsible for independently managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, and leading design and delivery solutions for eCommerce at Pfizer.

This includes new product launches and expansion of our eCommerce capabilities. Projects will involve SAP configurations and technical delivery in SAP SD / Commerce Cloud (Hybris) and/or other continuous improvement opportunities in Commercial Operations and Customer Service globally.

Key Responsibilities:

  • Lead strategic Pfizer eCommerce initiatives, partnering with market leadership in the commercial organization.
  • Demonstrate broad understanding of eCommerce best practices and technologies and how they integrate with B2B customer services globally.
  • Define customer-facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and deliver systems to meet the requirements.
  • Collaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.
  • Design, configure, and/or develop eCommerce solutions to achieve desired functionality and perform testing as needed.
  • Manage the continuous improvement intake from the business stakeholders, aligning solutions to the Pfizer Digital strategy.
  • Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions.
  • Lead teams of consultants and collaborate closely with regional and global Digital teams to deliver solutions in time and on budget.
  • Communicate effectively with technical teams to deliver solutions and manage the business users' expectations to ensure clear communication of the issues to seek input on a timely manner.

Requirements:

  • BA/BS with 6+ years of experience or MBA/MS with 5+ years of experience or PhD/JD with 1+ year of Bachelor's degree with 7+ years of relevant experience; OR Master's degree with 6+ years of relevant experience.
  • 3+ years of hands-on experience with SAP modules or systems processes.
  • Ability to meet with senior leadership in commercial business units and strategize, define, and scope customer-facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery of solutions to meet the requirements.
  • Experience designing and implementing eCommerce solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner.
  • Expertise with Jira to efficiently balance requirements, effort, timeline, and budget for solutioning efforts.
  • Good organization skills, with the range to manage 2-4 parallel deliverables concurrently.
  • Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership.


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