Integration Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Tebra A tiempo completo

**About the Role**

We are seeking a skilled Technical Service Coordinator to join our team at Tebra. This role will work closely with our customer-facing integrations teams to enable seamless integration between PatientPop and practices' EMR/PMS/Scheduling Systems.

The ideal candidate will have experience working in a fast-paced SAAS environment, navigating through various EMR|PMS|Scheduling systems, and managing multiple projects simultaneously.

**Key Responsibilities:**

  • Learn and navigate various EMR|PMS|Scheduling systems to create reports and export files for upload into PatientPop's Practice portal.
  • Identify and escalate issues that prevent client success.
  • Evaluate workflows and identify opportunities to streamline processes and promote efficiency.

**Required Skills and Qualifications:**

  • Experience working in a SAAS environment.
  • Familiarity with Salesforce, including Cases, Opportunities, Accounts, and Assets.
  • 1-2 years of experience working with US-based teams.

**Benefits of Working at Tebra:**

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals.
  • A comprehensive training program to ensure your success in this role.

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