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Global Immigration Case Manager

hace 2 semanas


San José, San José, Costa Rica Outlier Legal Services A tiempo completo

We are looking for an experienced Global Immigration Case Manager to join our team at Outlier Legal Services. As a key member of our team, you will be responsible for guiding clients through the complexities of immigration processes.

The ideal candidate will possess a C1 English level or higher, excellent communication skills, and a minimum of two years of experience in a high-volume, fast-paced environment. They will also have a strong understanding of administration or law-related concepts and be able to work independently.

About the Role:

  • Provide expert guidance and support to clients navigating immigration processes
  • Build trust with clients through regular face-to-face meetings and calls
  • Coordinate and advise clients on temporary or permanent residency processes

Requirements:

  • C1 English level or higher with exceptional verbal and written communication skills
  • Student of administration or law (or similar field)
  • Minimum two years of experience in customer service
  • Able to work independently and effectively manage time and schedules
  • Excellent ability to communicate, understand, and empathize with others

What We Offer:

  • Full-time, permanent position
  • Competitive compensation package
  • Opportunities for professional growth and development