Centralized Workforce Optimization Lead

hace 6 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Overview

The Production Planning Analyst position is a critical role within our Amzn Support Srvcs Costa Rica team, responsible for developing and implementing innovative solutions that drive operational efficiency and excellence across our North America Customer Fulfillment Network.

Responsibilities

  • Work closely with FC and regional leadership teams to create and execute weekly capacity plans, ensuring smooth execution and optimal resource allocation.
  • Build and maintain a robust centralized labor planning model, utilizing advanced data analytics and machine learning techniques to enhance accuracy and efficiency.
  • Develop and sustain strong relationships with senior managers and directors, providing expert guidance and support to inform strategic decisions.
  • Collaborate with cross-functional teams to identify and drive process improvements, leading to substantial operational enhancements and cost savings.

Qualifications

  • University bachelor's degree.
  • 2+ years of experience in supply chain, analytics, finance, or accounting, with a focus on operations and process improvement.
  • Demonstrated ability to drive business outcomes through data analysis and process optimization.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with various stakeholders.


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