Senior Team Manager

hace 2 meses


San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

Drive success as a Senior Team Manager at LSEG, where you will oversee a high-performing team responsible for delivering exceptional client due diligence services. Your mission will be to empower, lead, and mentor this team to achieve outstanding results, on time, on budget, and in accordance with Refinitiv's standards.

Main Responsibilities:

  • Ensure high-quality service delivery to clients.
  • Develop and implement standard methodologies for service delivery.
  • Lead team and client delivery quality metrics.
  • Build a motivating and innovative environment to drive team performance.
  • Ensure people development through mentorship, training, and knowledge sharing.
  • Support and feedback on delivery, systems, and process improvements.
  • Anticipate and identify emerging business issues and opportunities.

Requirements:

  • Tertiary degree with relevant experience.
  • Compliance experience, preferably in an investigation firm or risk management company.
  • Excellent written and verbal communication in English.
  • Ability to work in a fast-paced, sophisticated environment.
  • Diligence to details and strategic insights in delivery and continuous improvement.

About LSEG:

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth. Our values of Integrity, Partnership, Excellence, and Change underpin our purpose and set the standard for everything we do.



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