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Project Delivery Lead

hace 2 semanas

San José, San José, Costa Rica Applaudo Studios A tiempo completo

Responsibilities:

  • Supervise the comprehensive delivery of services, ensuring compliance with SLAs
  • Use agile values, principles, and practices to plan, manage, and deliver solutions
  • Facilitate scrum events and team decision-making processes
  • Coodinate the receipt of requirements
  • Maintain service performance, identify areas for improvement, and implement strategies to optimize service quality and time
  • Ensure compliance with incident, problem, and change management processes