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Senior Tourism Business Development Manager
hace 3 semanas
TUI Musement is a leading Tours & Activities business, combining a scalable digital platform with local service delivery to offer excursions, activities, tickets, and transfers in more than 50 countries worldwide.
We are looking for an experienced individual in tourism business to work as Groups & Tours Quotations Executive in San Jose, Costa Rica. As part of our global team, you will be responsible for managing the business of our Specialist Business clients, guaranteeing the highest levels of quality and generating loyalty by supporting their growth in destination.
The role involves maintaining communication and productive relationships with our Specialist Business clients, developing and preparing tailored proposals (quotes), adapting our programs to meet their needs, and ensuring the highest levels of quality and competitiveness. You will also coordinate with our Operational Team to deliver necessary documentation and support during operational arrangements, analyze operational reports, product, and services quality, and customer feedback.
Additionally, you will support other TUI MM areas, such as Commercial, Finance, and Product Teams by searching and providing quality information to generate business intelligence. This includes monitoring deliverables and performance, addressing underperformance, gaining insights into how to improve performance and maximize growth, and negotiating suppliers to optimize agreements signed by our Product/Contracting Teams.
To be successful in this role, you will need excellent quotation skills, cost management, and Microsoft Office 365 knowledge. Strong communication skills in Spanish and English are essential, as well as the ability to develop new and aligned ways to improve the business and delight customers. A proactive approach with a clear focus on quality and efficiency is required, along with a willingness to learn, grow, and drive your career in an international environment.
If you are a talented professional who wants to make a difference in the tourism industry, we encourage you to apply for this exciting opportunity.