Airport Operations Team Member
hace 2 semanas
We are a global airline with a wide range of career opportunities. Our team is dedicated to providing excellent service to our customers, and we're looking for talented individuals to join us in this mission.
Job OverviewThis is a part-time position that requires you to work at the ticket counter, boarding gates, and baggage service areas of the airport. Your primary responsibility will be to provide assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal.
Key Responsibilities- Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage
- Preparing tickets, determining fares, and routing to assure passenger's travel needs are met
- Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress
- Must be able to work the ticket counter as well as the boarding gates and baggage service area
- Must have a professional appearance
- Must have excellent communication skills
- Fluent in English and Spanish (written and spoken)
- Must be able to work in a fast-paced environment
- Must be able to lift and maneuver heavy baggage
- Must be able to stand and walk throughout the entire work shift
- Must possess excellent customer service skills
- Proven customer service work experience
- High School Diploma/GED or equivalent school leaving certificate
- Must be at least 18 years of age
- Must be able to travel to US for training if required
- Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday
- Must be legally authorized to work in Costa Rica for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- Previous airline, travel, or hospitality work experience
- Bachelors degree
- Hold a valid passport and U.S. visa
We are an equal opportunity employer and welcome applications from diverse candidates.
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