Customer Service Representative
hace 2 semanas
United Airlines Inc. is a leading airline with a wide range of career opportunities around the world.
Job DescriptionThis is a part-time position that requires you to work at the ticket counter, boarding gates, and baggage service areas of the airport. Your primary responsibility will be to provide assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal.
Key Accountabilities:- Providing assistance and excellent customer service to the traveling public
- Handling customer inquiries and resolving issues
- Preparing tickets, determining fares, and routing to assure passenger's travel needs are met
- Must be able to work the ticket counter as well as the boarding gates and baggage service area
- Must have a professional appearance
- Must have excellent communication skills
- Fluent in English and Spanish (written and spoken)
- Must be able to work in a fast-paced environment
- Must be able to lift and maneuver heavy baggage
- Must be able to stand and walk throughout the entire work shift
- Must possess excellent customer service skills
- Proven customer service work experience
- High School Diploma/GED or equivalent school leaving certificate
- Must be at least 18 years of age
- Must be able to travel to US for training if required
- Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday
- Must be legally authorized to work in Costa Rica for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
We are an equal opportunity employer and welcome applications from diverse candidates.
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