Software Solutions Professional

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi provides a range of opportunities for individuals to develop their skills and knowledge in technology environments.

The Women In Technology program is designed to provide participants with the necessary skills and knowledge to succeed in this field. Our goal is to optimize the functionality and capability of our solutions technologies.

The role of the Software Solutions Professional involves:

  • Ensuring that all phases of assistance are coordinated, monitored, logged, tracked, and resolved appropriately
  • Developing and maintaining technical skills and knowledge to support the company's operations
  • Providing effective written and verbal communication skills to collaborate with teams and clients
  • Assisting in problem management databases and maintaining lists, control records, and coding schemes
  • Identifying ways to improve the effectiveness of processes

The ideal candidate will have:

  • 1-2 years of prior related technology experience
  • Intermediate/advanced English communication skills
  • Demonstrated technical knowledge within at least one area of Technology such as Infrastructure, Networking, Mainframe, Operations Support, Applications Support, Middleware
  • Ability to work well in a team-oriented environment
  • High School diploma or higher degree

Citi is committed to diversity and inclusion. We strive to create a workplace where everyone feels valued and respected.



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