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Global Incentive Solutions Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Citrix A tiempo completo
About Citrix

Citrix builds secure digital workspace technology that empowers individuals and organizations to work remotely or from anywhere. By joining our award-winning workplace, you'll be part of a globally diverse, collaborative team that values work-life balance.

The Role

We are seeking an experienced professional to manage and reconcile WW Citrix Inc. reseller incentive payout programs. This involves system and manual calculations, validation, and processing. The ideal candidate will also audit payouts via complex, multi-layered program rolls and validate sales exceptions.

Key Responsibilities
  • Maintain and reconcile WW Citrix Inc. reseller incentive payout programs.
  • Audit payouts via complex, multi-layered program rolls and validate sales exceptions.
  • Work with internal parties to resolve modifications within the payouts.
  • Prepare daily reports and conduct weekly payouts in accordance with company guidelines and program compliance.
  • Maintenance of the Salesforce Finance Resellers Rewards service request queue and case approvals as well as resolving internal and external escalations.
What We Offer
  • Competitive total rewards package including 18 weeks of paid parental leave, health and wellness benefits, employee assistance program, retirement benefits, time off and absence programs, professional development and mentorship opportunities, paid volunteer time, charitable matching of employee donations, employee resource groups, and more.
  • A culture supporting purposeful innovation and growth from within.