Enterprise Application Technical Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

We are seeking an Enterprise Application Technical Specialist to join our team at Citi. As a key member of our technology team, you will be responsible for providing technical support and guidance to stakeholders.

Key Responsibilities:

  • Providing technical support and guidance to stakeholders on Citi Applications
  • Developing and maintaining technical support documentation
  • Participating in disaster recovery testing, application releases, and infrastructure updates
  • Collaborating with internal technology groups and vendors to resolve complex issues
  • Identifying and mitigating risks, vulnerabilities, and security issues in Citi Applications

Requirements:

  • 2-5 years of experience in apps support procedures, concepts, and other technical areas
  • Basic knowledge or interest in standardization of procedures and practices
  • Appian/Knime software experience preferred
  • Strong analytical and problem-solving skills, with ability to communicate complex technical information to non-technical stakeholders

About Us:

Citi is a leading global bank committed to innovation and excellence in technology.



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