Financial Operations Analyst

hace 4 días


San José, San José, Costa Rica World Fuel Services A tiempo completo

At World Fuel Services, our employees are the driving force behind our global success. We thrive in a culturally-diverse environment where innovative thinking, collaboration, and efficient execution are highly valued.

We are looking for an experienced Financial Operations Analyst to join our team. As a key member of the team, you will be responsible for providing excellent customer service through accurate and timely invoicing to our valued customers.

The role involves daily invoicing for fuel deliveries, services, and other revenue within department SLAs. You will work closely with cross-functional teams to improve efficiency and effectiveness. Additionally, you will identify opportunities for continuous process improvement and automation.

You must have polished communication skills, a strong sense of customer service, and be proficient in Microsoft Office, including Excel and Word. Self-motivation, excellent time management skills, and attention to detail are essential in this role.

This is an exciting opportunity to join our high-performance culture and drive sustained growth. If you are passionate about delivering exceptional results and working collaboratively, we would love to hear from you.

Responsibilities:

  • Daily invoicing for fuel deliveries, services, and other revenue
  • Cross-functional collaboration to improve efficiency and effectiveness
  • Identifying opportunities for continuous process improvement and automation
  • Escalating issues that cannot be resolved by the team
  • Reviewing and verifying supporting documents related to invoicing customers
  • Collaborating with other WFS Corp departments to ensure data accuracy and timely resolution of exception conditions
  • Providing timely customer support and responding to internal and external associates' queries
  • Maintaining reports and logs to ensure completeness of incoming data, track status of exceptions, and ensure regulatory compliance
  • Analyzing and resolving complex cases

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