Database Reliability Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

Database Reliability Specialist

We are seeking a skilled Database Reliability Specialist to join our team at ServiceNow. As a key member of our Database SWAT team, you will be responsible for ensuring the production stability of our customer applications and infrastructure services.

Key Responsibilities:

  • Develop automation tools to facilitate and improve day-to-day operations
  • Become an SME in production triage, gain broad knowledge across ServiceNow's application and codebase, work with all the groups within Engineering/Operations, and groups outside of Operations
  • Learn how to identify bugs and solve challenging performance issues quickly

Requirements:

  • 4+ years of performance engineering/database experience with PostgreSQL - MySQL - MariaDB
  • 4+ years of experience supporting or testing large-scale web-based distributed applications
  • 4+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
  • Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
  • Strong problem-solving and analytical skills with an aptitude for learning new technologies

Desired Skills:

  • Experience with Postgres and MySQL query tuning and database performance optimization
  • Experience with ServiceNow platform, scripting, tuning, and troubleshooting is highly preferred
  • Scripting: basic shell scripting, Python, Javascript
  • Good understanding of schemas, table spaces, indexing, and database performance optimization
  • Familiarity or knowledge of CentOS/RedHat operating system


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