Business Intelligence Specialist
hace 1 semana
The role of Business Intelligence Specialist is to work closely with the Business Units and the Global CX team to drive the annual Net Promoter Score (NPS) Program for North America. This involves setting the NPS strategy, leading the region to complete the annual survey, and action planning. Additionally, the successful candidate will be responsible for building, deploying, and maintaining transactional surveys in CX Platforms, reporting to business on survey performance, and conducting statistical analyses to identify drivers and opportunity areas related to NPS and CSAT. The incumbent will also integrate customer feedback and satisfaction data with operational data from a variety of sources to create impactful dashboards, reports, and analysis. Furthermore, they will create insight-driven alerts, reports, presentations, and dashboards to provide easy access to customer feedback across the organization. The ideal candidate will summarize important reporting methodology and findings to partners and team-members, promote efforts to improve survey/feedback methodology, and liaise directly with senior officials of businesses to understand the bigger financial picture that could influence the business. Additionally, the successful candidate will conduct training and act as an SME, provide support to the Team Manager, and provide support and coach the team to up-skill and increase knowledge. The successful candidate must have a working knowledge of Salesforce, Sales Insight, and CX Platforms, advanced Excel skills, and experience integrating customer satisfaction data with operational data from a variety of sources, including Salesforce. They should also have a demonstrated history of creating impactful dashboards, reports, and analysis, and be comfortable using Business Intelligence tools like Tableau, PowerBI to retrieve data and build well-designed visualizations and dashboards. The ideal candidate will also have familiarity with survey platforms and be able to launch surveys and analyze results, and have a demonstrated experience transforming raw data into applicable information.
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Business Intelligence Specialist
hace 9 horas
San Francisco, Heredia, Costa Rica Workday A tiempo completoAbout WorkdayWorkday is a leading provider of enterprise cloud applications for finance, HR, and planning. With a revenue goal of $10 billion, we are seeking a skilled Business Intelligence Specialist to drive business growth and operational excellence.Job Summary:We are looking for a highly motivated and experienced Business Intelligence Specialist to join...
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Business Intelligence Specialist
hace 9 horas
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoData Analyst RoleWe are seeking a skilled professional to excel as a Business Intelligence Specialist in our Heredia, Costa Rica office.Key responsibilities:* Define and deliver metrics, reporting platforms, dashboards, and analytical models vital for tracking and managing the business* Identify business challenges and initiate process improvement projects*...
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Business Intelligence Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**Job Opportunity at Equifax**:We are seeking a Business Intelligence Specialist to analyze corporate data for accuracy and consistency in our Commercial databases.Main Responsibilities:Stay up-to-date on US business news, including mergers, acquisitions, and corporate structure changes.Review financial information, contacts, and company details for...
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Business Intelligence Developer
hace 2 semanas
San Francisco, Heredia, Costa Rica Globaltec Technologies A tiempo completoBusiness Intelligence DeveloperWe are looking for a Data Analyst and Business Intelligence Specialist to join our team at Company. As a Business Intelligence Analyst and Data Scientist, you will be responsible for analyzing and interpreting complex data to inform business decisions. Your role will involve creating and maintaining business intelligence...
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Business Intelligence Analyst
hace 2 meses
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAbout Moody'sAt Moody's, we strive to create an inclusive environment where everyone feels welcome to be who they are. We believe in fostering a culture of innovation, collaboration, and meaningful relationships with our customers.The RoleThe Business Intelligence Analyst - Data Insights Specialist supports the delivery of complex data solutions, primarily...
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Business Intelligence Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Jll A tiempo completoJLL is seeking a skilled Business Intelligence Specialist to join our team. As a key member of our organization, you will be responsible for working with customers to design, develop, and deliver analytical data and insights to solve business problems.Key Responsibilities:Work with customers to formulate, design, and prioritize a specific function's backlog...
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PSST Business Intelligence Engineering Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoBusiness Intelligence Engineer==========================### OverviewAmazon Support Services Costa Rica SRL - B20 is seeking a skilled Business Intelligence Engineer to join our Physical Stores Support Team. This role involves designing and implementing scalable, automated infrastructure for data extraction, processing, and delivery.### Key Responsibilities-...
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Business Intelligence Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Business Intelligence Intern - Costa Rica**At Boston Scientific, we're committed to fostering a culture of innovation and collaboration. As a Business Intelligence Intern, you'll have the opportunity to work with a diverse team of high-performing employees, tackling some of the most important health industry challenges.**Key Responsibilities:**Compiling...
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Business Intelligence Developer
hace 3 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we're on a mission to unlock the power of data and create a better tomorrow. As a Business Intelligence Developer, you'll play a crucial role in helping us achieve this goal.Key Responsibilities:Create new Tableau dashboards to answer business questions and drive insightsEnhance existing dashboards to meet evolving business needsImprove...
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Finance Business Intelligence Analyst
hace 4 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Finance Business Intelligence EngineerAmazon Support Services Costa Rica SRL is seeking an experienced Finance Business Intelligence Engineer to join our team.About the RoleWe are looking for a highly skilled Business Intelligence Engineer to support our LATAM BIE team. The ideal candidate will have a strong background in data analysis, data...
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Workforce Planning Business Intelligence Specialist
hace 9 horas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoTransforming smiles and changing lives is at the heart of Align Technology. We believe that a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of...
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Strategic Business Intelligence Lead
hace 9 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewCiti, a leading global bank with operations in over 160 countries, is seeking an experienced Financial Operations Specialist to join its Enterprise Operations & Technology Chief Operating Office (EO&T COO).This role will drive initiatives aimed at developing a centralized Chief of Staff organization, providing a consistent and standard way of...
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Business Intelligence Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoJob SummaryWe are seeking a highly skilled Business Intelligence Analyst to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for defining and delivering metrics, reporting platforms, dashboards, and analytical models vital for tracking and managing the business.About the RoleThe ideal candidate will have a...
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Finance Business Intelligence Analyst
hace 4 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Finance Business Intelligence EngineerAmazon Support Services Costa Rica SRL is seeking an experienced Finance Business Intelligence Engineer to join our team.About the RoleWe are looking for a highly skilled Business Intelligence Engineer to support our LATAM BIE team. The ideal candidate will have superior attention to detail and be driven to...
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Data Insights Business Intelligence Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoKey Responsibilities:- Develop and deliver a suite of reports to support business decision-making.- Collaborate with data infrastructure teams to ensure data accessibility.- Analyze and visualize data to drive business insights and actionable information.About the Role:- Join Amazon's Finance Operations team as a Business Intelligence Engineer to support the...
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Business Intelligence Analyst
hace 6 días
San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completoAbout UsKuehne+Nagel is one of the world's leading logistics companies, employing over 79,000 employees across more than 1,300 locations in over 100 countries.Salary & BenefitsThe estimated annual salary for this position is around $65,000 to $90,000 based on industry standards and location. We offer a comprehensive benefits package, employee discounts,...
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Business Intelligence Analyst
hace 1 mes
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAbout the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our Finance Transformation, Data and Systems team. As a key member of our team, you will play a critical role in delivering complex Business Intelligence and data solutions to support our stakeholders.Key ResponsibilitiesSupport team members in assessing the current state of...
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Data Insights Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we drive innovation by harnessing the power of data and analytics. As a key member of our Finance Transformation, Data and Systems team, you will play a critical role in supporting the Finance department's data-driven decision-making processes.Key Responsibilities:Support team members in assessing the current state of business processes and...
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Senior Business Intelligence Analyst
hace 2 semanas
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAt Equifax, we are looking for a skilled Senior Business Intelligence Analyst to join our team and contribute to the success of our business. As a Senior Business Intelligence Analyst, you will play a key role in managing collection efforts for assigned portfolios of accounts, conducting detailed research, queries, reconciliation and analysis required to...
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Business Intelligence Analyst
hace 2 meses
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAbout the RoleWe are seeking a highly skilled Business Intelligence Analyst to join our Finance Transformation, Data and Systems team at Moody's. As a key member of our team, you will play a critical role in delivering complex Business Intelligence and data solutions to support our stakeholders.Key ResponsibilitiesSupport team members in assessing the...