Quality Assurance Specialist: Customer Experience Expert
hace 3 días
Job Overview
We are seeking a highly skilled Quality Assurance Technician to join our team at Amzn Support Srvcs Costa Rica. As a QA Technician, you will play a crucial role in ensuring the quality of digital advertising for Prime Video's original and exclusive content.
Responsibilities
- Write and maintain test cases to ensure high-quality releases daily.
- Find patterns in defects and drive quality upstream by specific and timely reporting.
- Assist designers, traffickers, or other testers to reproduce errant behavior and accurately report defects found.
- Execute and verify results of existing tests.
- Ensure proper inputs of data to help drive operational excellence.
- Coach others on usability and functionality requirements and subsequent updates.
Requirements
To be successful in this role, you will need:
- Bachelor's or higher degree in Graphic Design, Visual Design, Advertising, Front-end Engineering (computer science), or equivalent proven experience.
- Comfortable communicating cross-functionally and across management levels in formal and informal settings.
- High organizational skills, tracking multiple test executions simultaneously and synthesizing the results.
- Meticulous attention to detail; ability to juggle many tasks in parallel without lowering the quality bar.
- Experience in QA automation processes and tools (desirable).
Compensation and Benefits
This is a full-time position with a salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
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