Laundry Services Coordinator

Villa Punto de Vista is seeking a detail-oriented Laundry & Linen Care Specialist to oversee the villa's linen and garment care, ensuring the highest standards of cleanliness and presentation for our luxury guests.

• Laundry Operations
  • Operate commercial washers, dryers, ironing presses, and steamers.
  • Sort, wash, dry, fold, and iron linens, towels, staff uniforms, and guest items as needed.
  • Follow standardized washing formulas, temperature settings, and chemical usage to ensure fabric longevity.
• Quality Control
  • Inspect linens for stains, tears, or wear, ensuring only high-quality items are returned for guest use.
  • Perform corrective actions such as stain removal, minor repairs, or reporting replacement needs.
  • Conduct periodic inventory checks to track linen usage and anticipate restocking requirements.
• Product & Chemical Management
  • Handle cleaning chemicals and supplies while adhering to proper safety protocols.
  • Ensure correct labeling, storage, and disposal of all laundry chemicals to meet local HSE standards.
• Cleanliness & Equipment Maintenance
  • Maintain a tidy, organized laundry area at all times.
  • Clean and sanitize machines, lint traps, and work surfaces daily.
  • Report any mechanical or operational issues to the maintenance department for prompt resolution.
• Team Collaboration
  • Work closely with housekeeping to meet daily linen requirements and accommodate special requests.
  • Provide input on inventory purchases and improvements in laundry processes.

Requirements:

• Experience: Minimum 5 years in hotel/industrial laundry operations; experience with commercial equipment is essential.
• Skills:
  • Expertise in industrial washing, drying, and pressing procedures.
  • Strong attention to detail and commitment to delivering high-quality results.
  • Basic computer knowledge for tracking inventory and scheduling.
• Language: Basic English skills; advanced Spanish preferred.
• Personal Attributes: Organized, self-motivated, strong time management skills, and a team player.

We offer a competitive salary aligned with the local hospitality market. Full legal benefits as per Costa Rican law, birthday day off, and opportunities for learning and growth in a luxury villa environment.