Senior Financial Systems Analyst

hace 4 semanas


San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completo
Job Summary

The Senior Financial Analyst, GPO systems, is a key member of the Global Process Organization, responsible for ensuring the timely maintenance of finance system settings and processes. This role requires a strong technical background, excellent communication skills, and the ability to work collaboratively with various departments to enhance system functionality.

Key Responsibilities
  • Provide technical support and troubleshooting for assigned finance cloud-based systems.
  • Collaborate with compliance and internal control teams to ensure adherence to organizational policies.
  • Maintain constant communication with internal customers to ensure satisfaction.
  • Proactively manage and resolve inquiries and requests within the support queue.
  • Document wireframes and workflows to support requirements.
  • Administer ticketing system operations and assist with the administration of cloud-based financial systems.
  • Customize and configure systems to meet specific business requirements.
  • Write clear and concise defect reports for resolution.
  • Support finance system implementation, upgrades, and connections with other systems.
  • Maintain and update application-related user and training documentation.
Requirements
  • Bachelor's degree in Business, Finance, or IS/IT required.
  • Certifications on finance cloud-based systems will be a plus.
  • Understanding of SQL Server and database management will be a plus.
  • Programming skills in C# preferable.
  • Minimum three years of experience in desktop support within a corporate environment.
  • Previous experience working in a fast-paced, innovative environment is highly preferred.
  • Fluency in English (verbal and written) required.
  • Proven experience with PowerBi and advance Microsoft excel/access is highly preferred.
  • Good communication skills.
  • Shared service experience is a plus.
Travel Percentage

10%



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