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Team Delivery Lead
hace 3 semanas
**About SoftwareONE**
SoftwareONE Holding AG is a global leader in software and cloud portfolio management, providing methodology and framework to optimize underlying IT infrastructure, accelerate cloud adoption, and minimize compliance risk.
We are looking for a seasoned Team Delivery Lead - Microsoft 0365 to oversee daily operational activities of services & teams. As a key member of our team, you will be responsible for ensuring 100% process adherence and delivery within defined SLA/SOW.
Main Responsibilities:
- Coordinating and monitoring execution of all daily operational activities
- Providing feedback on Continuous Improvement Initiatives
- Analyzing quality and ensuring services/tasks are delivered at required level
- Performance review and goal settings of each member
- Creating customized reports and analyzing performance of individual team members
Requirements:
- Overall 3-4 years of relevant experience with project management
- 3-4 years of professional experience in leading teams
- Subject matter expert in Microsoft 0365
- MS 900, SC900, MS100 certifications required