Data Services Manager: Enterprise Solutions Expert

hace 20 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Citi, a leading global bank, serves over 200 million customer accounts in more than 160 countries and jurisdictions.

Our Enterprise Operations & Technology teams drive mission-critical solutions that rival large tech companies. We design digital architecture, provide technical tools for our workers, and manage risk, resources, and program management.

The Data Services team is responsible for numerous run-the-bank and change-the-bank processes. We partner with Risk and Finance to understand data requirements for regulatory and internal management reporting.

We work with data provisioning point owners to ensure timely, accurate, and complete reporting of data in required standards. The team resolves data challenges by understanding root cause/thematic issues and executing solutions such as system replacements, adjustment reduction programs, data quality monitoring and resolution, and process design and implementation.

As the business owner of GENESIS, the authorized provisioning point for contracts, positions, and balances related to Citi's contractual Balance Sheet, Data Services provides over half of the data inputs into Finance and Risk reporting processes.

We also run operational activities of GENESIS, including data quality scorecard monitoring, change management, adjustment processing, and monitoring of data quality on a day-to-day basis.

Key Responsibilities:
  1. Support Genesis Data Acquisition and Target Record Layout (TRL) upgrade processes, including new acquisitions related to Product Processor migrations.
  2. Manage relationship with Consumers/Data Sources.
  3. Review quality analysis results and disposition data challenges.
  4. Drive data quality resolution.
  5. Liaise with other areas of the firm to understand data challenges and solutions.
  6. Lead project management activities.
  7. Support senior management strategic vision.
Requirements:
  • Advanced English language proficiency.
  • Bachelor's university degree in progress.
  • 5-8 years of relevant experience related to finance.
  • Proficiency in MS Office.
  • Leadership skills.
  • Creative thinking and innovation.
  • Problem-solving abilities.
  • Self-awareness.
  • Teamwork and collaboration.
  • Oral and written communication skills.


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