Data Quality Expert

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian Consumer Information Services is redefining the way clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology, we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

The role you will play in this process is that of a Data Quality Expert, providing remote software technical support for Experian EDQ clients worldwide. Your solutions will include data cleansing, validation enrichment and profiling.

You will collaborate with internal teams, including product development, Level 2 and Level 3 engineering team, and account management, to resolve complex technical issues and escalate when necessary. Additionally, you will document interactions with customers, including troubleshooting steps, solutions provided, current action owner and follow-up plans, in a clear and concise manner.

To succeed in this position, you should have 1-3 years of experience in Desktop Support, Help-Desk or IT related support. A BA degree or equivalent experience is desired, as well as English language proficiency at level B2. Familiarity with SOAP UI, SFTP, JSON, REST APIs and SaaS is also required.

This is a permanent home-based role in Costa Rica, which offers a range of benefits, including medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

At Experian, we believe that diversity, equity and inclusion are essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. The estimated annual salary for this position is $60,000 - $80,000 USD, depending on experience.


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