Data Analyst

hace 1 semana


San José, San José, Costa Rica Syniverse A tiempo completo

About Us
Syniverse is at the forefront of innovation, developing cutting-edge technologies to connect the world. Our vision is to empower individuals and businesses through seamless communication.

Your Role
As a Data Analyst for Messaging Trust, you will be responsible for human oversight of our machine learning platform, focusing on reducing spam and blocking fraudulent messages. You will collaborate with internal teams to achieve this goal, leveraging your analytical skills to drive resolutions and create value for customers and their end-users.

Key Tasks:

  • Assist in training machine learning/AI models and developing policies to reduce spam and block fraudulent messages.
  • Work closely with Commercial Messaging, Product, and Data Science teams to help partners protect their end-user customers.
  • Maintain product expertise by staying up-to-date with technologies relevant to Syniverse products and services.

Requirements
This role requires:

  • 2+ years of experience in customer-facing roles.
  • Detailed-oriented approach with a focus on customer compliance.
  • BS/BA in Business or Marketing.
  • Excellent analytical and problem-solving skills.
  • Effective communication and teamwork abilities.


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