Project Management Lead

hace 3 días


San Francisco, Heredia, Costa Rica Jll A tiempo completo

**Company Overview:**

JLL supports the Whole You, personally and professionally. Our goal is to provide a safe, sustainable, and efficient work environment that enables our clients to innovate and delight customers.

We are committed to delivering exceptional results through our Global Real Estate & Facilities (GREF) team, which manages our corporate office portfolio.

The EMEA Project Manager will be part of the GPMO under the EMEA team, collaborating closely with the Global and other regional teams around the world managing and delivering local and global projects of all sizes.

This role requires a strong understanding of evolving customer needs and the ability to transform projects to deliver against those.

You'll be working frequently with clients, so you'll need to build strong relationships with them and ensure their expectations are met each time.

**Job Description: Project Manager**

As a Project Manager, you will lead and manage operational (non-construction) projects of all sizes both locally and globally, including complex, cross-functional projects requiring alignment from all GREF regions.

You will be responsible for strategizing with project sponsors, challenging outcomes, and proposing deliverables to ensure fit for purpose and scalable solutions.

You will also provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, bottlenecks, and blockers with path to green.

Additionally, you will manage the end-to-end project lifecycle and take ownership of delivering across all project stages.

You will collaborate closely and support Business as usual Program Managers in continuous improvement projects, supporting both in setup of the necessary projects as well as execution all the way through to business as usual stabilization (Project Close).

**Required Skills and Qualifications: Project Management Certification and Experience**

- Experience in managing local and global projects, ideally in real estate and facilities where the deliverables impact customers, operational teams, and processes.

- Ability to work on multiple projects at the same time.

- Relentless and tenacious drive to deliver results and achieve expected outcomes.

- Comfortable with working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organization.

- Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo, and synthesize findings.

- Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.

- Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment.

- Hands-on approach, show attention to detail, and ownership.

- Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.

- Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders, and clearly present outcomes and risks.

- An excellent level of English is mandatory, other languages are a plus.



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