Senior Dialing Campaign Specialist

hace 2 semanas


San José, San José, Costa Rica Credito Real Usa Finance Llc A tiempo completo

Company Overview

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Credito Real USA Finance LLC is a leading provider of automobile loan services in the United States. Our company is seeking a highly skilled Dialer Administrator to join our team in Costa Rica. This individual will be responsible for utilizing a dialer system to optimize data structure and performance.

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Job Responsibilities

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  1. ">
  2. Upload, download, and import dialer data on a daily basis.">
  3. Analyze and document outbound dialer activity to ensure optimal performance.">
  4. Run regular reports to monitor dialer output and identify potential issues.">
  5. Design and implement dialing campaigns, filter lists, and reports.">
  6. Provide technical support to team members for the dialer system.">
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Key Requirements

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  • ">
  • Proficiency in using a dialer system.">
  • Advanced skills in Microsoft Excel.">
  • Ability to analyze and interpret dialer-output data.">
  • Knowledge of auto-dialer operations and concepts.">
  • Understanding of database design principles.">
  • Strong critical thinking and problem-solving skills.">
  • Excellent communication and interpersonal skills.">
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PREFERRED QUALIFICATIONS

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  • ">
  • Minimum 1 year of experience in a call center environment.">
  • Proficiency in using a dialer system.">
  • Advanced skills in Microsoft Excel.">
  • Experience with Livevox.">
  • Basic statistics knowledge.">
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EDUCATION AND EXPERIENCE

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  • ">
  • Bachelor's degree preferred.">
  • Minimum 1 year of experience in a call center environment.">
">

COMPENSATION

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$3,000/month

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