Senior Dialing Campaign Specialist
hace 2 semanas
Company Overview
">Credito Real USA Finance LLC is a leading provider of automobile loan services in the United States. Our company is seeking a highly skilled Dialer Administrator to join our team in Costa Rica. This individual will be responsible for utilizing a dialer system to optimize data structure and performance.
">Job Responsibilities
">- ">
- Upload, download, and import dialer data on a daily basis.">
- Analyze and document outbound dialer activity to ensure optimal performance.">
- Run regular reports to monitor dialer output and identify potential issues.">
- Design and implement dialing campaigns, filter lists, and reports.">
- Provide technical support to team members for the dialer system.">
Key Requirements
">- ">
- Proficiency in using a dialer system.">
- Advanced skills in Microsoft Excel.">
- Ability to analyze and interpret dialer-output data.">
- Knowledge of auto-dialer operations and concepts.">
- Understanding of database design principles.">
- Strong critical thinking and problem-solving skills.">
- Excellent communication and interpersonal skills.">
PREFERRED QUALIFICATIONS
">- ">
- Minimum 1 year of experience in a call center environment.">
- Proficiency in using a dialer system.">
- Advanced skills in Microsoft Excel.">
- Experience with Livevox.">
- Basic statistics knowledge.">
EDUCATION AND EXPERIENCE
">- ">
- Bachelor's degree preferred.">
- Minimum 1 year of experience in a call center environment.">
COMPENSATION
">$3,000/month
">-
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