Senior Client Relationship Manager

hace 5 días


San José, San José, Costa Rica Appvance A tiempo completo
About the Role

This is an exciting opportunity to join our Customer Success Team as a Senior Client Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with our most high-visibility clients and partners.

You will work closely with cross-functional teams to understand client needs and develop strategies to meet those needs. Your primary responsibilities will include project management, account planning, and relationship-building.

Key Responsibilities
  1. Manage a portfolio of 5 to 10 high-visibility clients and partners
  2. Develop and implement account plans to meet client needs and objectives
  3. Build and maintain strong relationships with clients and partners through regular communication and issue resolution
  4. Collaborate with cross-functional teams to understand client needs and develop strategies to meet those needs
  5. Project manage customer requests to ensure timely resolution


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