Risk Management Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Maintain the trust of our clients by providing exceptional support and solutions through Moody's Analytics PFaroe risk management and valuation technology.
This role presents an excellent opportunity to develop your expertise in Financial Services and contribute to the growth of our dynamic team.
You will become knowledgeable about the pensions landscape by ensuring our products, financial models, and technology are used efficiently to provide value to clients' businesses.

Key Responsibilities:
  1. Implement established processes to deliver high-quality results to clients.
  2. Collaborate with relevant teams to identify and implement improvements in existing procedures.
  3. Maintain strong working relationships with colleagues within Client Service and partner teams.
  4. Foster open communication with clients regarding product features and functionality.
  5. Develop and maintain a client Knowledge Base.
  6. Effectively manage and escalate requests while owning the client interaction and delivery solution.
Essential Skills:
  • Bachelor's degree in a numerate or computing discipline.
  • Able to adapt established processes to drive improvements.
  • Experience working under time-sensitive deadlines and as part of a small team.
  • Background in technology or SQL Server is beneficial.
  • Strong customer service skills, enthusiasm, and commitment to learning.
  • Analytical skills and ability to persist in problem-solving.
  • Detail-oriented and able to learn quickly.
  • Excellent communication, written, and organizational skills.
  • Capacity for creativity, flexibility, and enthusiasm.


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