Regulatory Compliance Associate
hace 7 días
The Regulatory Compliance Associate plays a critical role in ensuring Amazon transactions comply with legal and safety requirements. This involves the classification of ASINs through various methods, including rule writing, manual review, and customer feedback.
Key Responsibilities:
- Ensure imported products have been tested in certified laboratories and comply with importing country regulations.
- Verify all imported products have been properly entered into the destination country.
- Classify products based on potential hazardous risk for safe storage and transportation, adhering to SOP, vendor SDS, and regulatory guidelines.
- Remove or escalate unsafe products to protect customers.
- Identify and remove products violating Restricted Products policies, proactively satisfying Amazon's regulatory obligations.
- Provide classification for complex ASINs using Ingredients, regulatory expertise, and guidelines.
- Troubleshoot transport and storage classification issues, instructing Fulfillment centers for smooth inbound and outbound processes of hazmat flagged products.
Additional Responsibilities:
- Identify and implement improvement opportunities/automation to enhance process efficiency, quality, and customer experience with measurable impact.
- Responsible for quality, root cause analysis, and recommending corrective actions on process and quality gaps.
- Train and mentor new hires and other associates, suggesting improvements to training.
- Create and maintain SOPs, owning process updates.
- Understand metrics, perform deep dives on KPIs, troubleshoot reports from multiple data sources.
- Flag updates received from stakeholders on process to Lead/Manager.
- Participate actively in stakeholder calls, lead and document discussions.
- Conduct feedback sessions, identify Training needs (TNI), and maintain quality records and documentation.
Requirements:
- Proven multitasking skills.
- Demonstrated ability to adapt to constant change with flexibility.
- Apt sense of urgency and adaptability in response to changing business needs.
- Schedule flexibility to work at least one day of the weekend.
- Makes smart and timely decisions.
- Understands when to own a decision and when to receive input from others.
- Knowledge of consumer product compliance processes and CLP regulations.
- Proven MS Office package (Excel) proficiency.
- College Education.
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