Business Fraud Analyst Lead

hace 4 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

**Job Description:**

We are seeking an experienced Financial Risk Prevention Specialist to join our Business-to-Consumer Fraud team. As a subject matter expert of US and Canada Stores, you will be responsible for recognizing fraud trends and preventing them from affecting the operation.

You will serve as the first point of contact for escalations and support, communicating with customers to identify fraudulent behaviors and serving the needs of internal business partners.

The ideal candidate will have excellent analytical skills, strong written and verbal communication skills, and the ability to take measured risks following daily strategy and processes.

**Responsibilities:**

- Identify and prevent fraud trends
- Solve customer needs
- Communicate with customers to identify fraudulent behaviors
- Serve internal business partners' needs
- Participate in internal projects
- Take measured risks
- Provide weekend support

**Requirements:**

- Bachelor's degree in Business Administration or Finance
- Minimum of 2 years of experience in a transnational company
- Prior experience in fraud prevention required
- Knowledge of Chargebacks and Payment Fraud desirable
- Excellent analytical and communication skills



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