Revenue Team Member
hace 2 semanas
About Our Company
At Acquia, we empower marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers and enhance conversions.
Job Description
We're seeking a highly skilled Collections Specialist to join our Finance Organization as a key member of the Revenue Team. In this role, you'll proactively help monitor and collect on all billing transactions, resolve customer questions or concerns within an assigned portfolio, and track outstanding transactions as per Company policy.
Responsibilities
- Manage collection functions on a daily basis, ensuring timely and accurate notice delivery to customers for aged balances
- Work closely with sales and account managers to resolve customer billing concerns and requests
- Analyze our allowance for bad debt on a monthly basis
- Maintain and support customer emails through our ticketing system
Requirements
To succeed in this role, you'll need 1-3 years of related experience, proficiency with Microsoft Office applications and Google Office Suite, advanced written and verbal communication skills, knowledge of general ledger systems (SAP, Oracle, Intacct), and a strong work ethic, accountability, and ability to multi-task in a fast-paced environment.
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