Industrial Process Optimization Specialist
hace 5 días
**Overview**
At Equifax, we are seeking an experienced Industrial Process Optimization Specialist to join our team. As a key member of our operations department, you will play a vital role in improving the efficiency and effectiveness of our processes.
**About the Role**
We are looking for a talented professional with expertise in process improvement techniques applicable to the service industry. The successful candidate will have a strong understanding of Lean Six Sigma methodology and statistical analysis, with 6+ months of working experience in this field.
**Key Responsibilities**
The ideal candidate will be responsible for assessing the feasibility of process improvement opportunities, prioritizing them based on their maturity level, and designing new processes that outline their scope, steps, actors, systems, inputs, processing actions, outputs, quality, metrics, etc.
In addition, the successful candidate will describe the current state of a process by mapping workflows at different levels of abstraction, performing data analysis to specify process attributes such as AHT, UPH, SLAs, and task categories.
The selected individual will also periodically evaluate existing metrics and KPIs, propose new ones as required, lead the implementation of proposed solutions by coordinating with business and technical teams, track the benefits realization of process improvement initiatives, and report outcomes to stakeholders regularly.
**Requirements**
To be considered for this exciting opportunity, applicants must possess a university degree in Industrial Engineering, be proficient in English oral and written (B2 Belt), and have 6+ months of working experience with process improvement techniques applicable to the service industry.
**Preferred Qualifications**
While not mandatory, having a Green Belt or Black Belt certification, Scrum Certification, knowledge about RPA and Artificial Intelligence, and experience with the Design of Experiments would be highly advantageous.
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