Technical IT Customer Experience Expert

The PositionWhat you will be working onProvide 1st level support from a wide range of services including travel and expense, procurement and IT services, to internal and external customers and patients.Handle Incidents & Requests Received via Multiple Communication Channels and coordinate the End-to-End Ticket Lifecycle by following the incident and request...

About the RoleThis position is responsible for delivering high-quality customer experience through timely and effective support for various services.Handle incidents and requests from internal and external customers, ensuring a seamless experience.Provide guidance and support to customers, promoting self-service and knowledge sharing.Collaborate with the...

OverviewWe are seeking a highly skilled Digital Underwriting Expert to join our Underwriting Solutions team. As part of this role, you will play a key part in helping us maintain and enhance the products that drive the core of our business.About the Day-to-Day ResponsibilitiesCollaborate with product, data science and other functional areas to ensure...

About the PositionWe are seeking a highly skilled Digital Campaign Specialist to join our team at Roche. As a key member of our Global Digital Hub, you will be responsible for supporting the development and execution of digital marketing strategies and campaigns to optimize the online user experience, increase marketing effectiveness, and improve customer...

Job SummaryAs a Filing Analyst at Verisk, you will play a crucial role in the technical development of new and revised insurance programs. Your focus will be on customer satisfaction, product quality, relevance, and timeliness.Key Responsibilities• Draft policy language and develop manual rules that guide insurers in issuing and rating P/C policies.•...

Job Title: Business Support SpecialistAbout the RoleWe are seeking a highly skilled Business Support Specialist to join our Global Digital Hub Team. As a key member of our team, you will play a critical role in ensuring the successful execution of our digital strategy and the delivery of our various digital operations priorities.Key ResponsibilitiesSupport...

About the PositionWe are seeking a skilled Senior Presentation Designer to join our Roche Services & Solutions team. In this role, you will be responsible for creating visually appealing and impactful presentations that effectively communicate complex information.Key Responsibilities:Develop engaging and dynamic presentations that align with brand...

Job DescriptionWe are seeking an experienced Software Development Engineer to join our high-performing development organization. As part of our sustaining engineering team, you will play a key role in helping us maintain and enhance the products that drive the core of our business.About the Day-to-Day Responsibilities of the Role:Collaborate with product,...

Job OverviewWe are seeking an experienced Software Engineer II to join our high-performing development organization. As part of our sustaining engineering team, you will play a key role in maintaining and enhancing the products that drive the core of our business.About the RoleCollaborate with product, data science, and other functional areas to ensure...

Job DescriptionAs a key member of our team at Verisk, you will play a crucial role in the development of new and revised insurance programs. Your primary focus will be on creating innovative products that meet the evolving needs of our customers.Your responsibilities will include drafting policy language, developing manual rules, and creating related...

Verisk Marketing Solutions empowers marketers to deliver exceptional experiences by leveraging real-time data and analytics.About VeriskWe take pride in helping our customers understand and apply our solutions to improve their digital marketing strategies. Our consumer insights and data solutions are designed to provide a real-time view of customers and...

About the RoleWe are seeking a skilled Presentation Designer to join our team at Roche Services & Solutions Center. The ideal candidate will be responsible for creating visually appealing and impactful presentations that effectively communicate complex information, ideas, and concepts.Key ResponsibilitiesDevelop visually compelling and engaging presentations...

The RoleRoche Services Americas is one of the Roche Shared Services Centers worldwide, providing finance and procurement services to various countries in the Americas region. As a Record to Report CRM Analyst, you will be based in San José, Costa Rica, and report to the Cluster Section Lead. Your primary responsibility will be to execute AR operational...

About Verisk Marketing SolutionsAt Verisk Marketing Solutions, we empower marketers to create exceptional experiences for their customers and prospects. Our data solutions are designed to help marketers maintain a real-time view of customers and prospects, enabling them to improve the reach, timing, relevance, and compliance of every engagement.Role...

About the RoleWe are seeking a highly skilled and experienced Learning Services professional to lead our Global Learning Team. The successful candidate will be responsible for driving the delivery of high-quality learning services, developing and implementing learning strategies, and ensuring the team is aligned with Roche's People Practices.Key...

About the RoleAs a Project Enablement Manager at Roche Services Solutions, you will play a key part in enabling our organization to operate in a competitive and ever-changing business environment.We provide our partners with end-to-end business services and solutions, empowering them to focus on patient-centric activities. Embracing a OneRoche mindset, we...

At Roche, we are committed to delivering exceptional learning experiences that drive business growth and employee development. We are seeking a highly skilled and experienced Strategic Learning Operations Manager to join our team.The ideal candidate will have a proven track record of leading cross-functional teams and driving strategic initiatives in a...

Roche Services Americas, a Shared Services Center providing Finance and Procurement services to various countries in the Americas region, is seeking an experienced Record to Report CRM Analyst to join our team in San José, Costa Rica.The ideal candidate will have 3+ years of experience in Finance and Accounting and a solid understanding of accounting...

About the RoleRoche is seeking a highly skilled Tech Lead to join our Global Analytics and Technology Center of Excellence (GATE) team. As a Tech Lead, you will work closely with the US-based Master Data Management (MDM) team to support data stewardship activities and drive analytics-driven solutions.Key ResponsibilitiesDevelop and implement data management...

Job DescriptionAs a key member of the Verisk team, you will contribute to the development of innovative insurance programs that cater to the evolving needs of the industry.Your primary focus will be on creating high-quality insurance content that meets customer expectations for relevance, timeliness, and product quality. To achieve these goals, you will be...