Salesforce Platform Specialist

hace 3 días


San José, San José, Costa Rica Doit Security, Inc. A tiempo completo

Doit Security, Inc. is a leader in cloud security solutions and digital transformation initiatives. We're committed to providing an inclusive and collaborative work environment that fosters individual and collective success.

We're seeking a talented Salesforce developer and administrator to join our team as a Salesforce Developer. In this role, you'll work closely with our product managers and business stakeholders to develop best practice solutions for our Salesforce platform and provide exceptional user experiences.

The ideal candidate will have excellent communication and interpersonal skills, a proactive approach to platform upgrades, and the ability to work collaboratively with cross-functional teams. Key responsibilities include:

  1. Collecting customer feedback and developing solutions for our Salesforce platform.
  2. Managing user and license administration, including creating and deactivating new users, roles, profiles, permissions, and public groups.
  3. Providing customer service and support.
  4. Modifying the Salesforce setup, including workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports.

Additionally, you'll be responsible for tracking user acceptance, creating training materials and user training, and performing other duties allocated by your supervisor.

Required qualifications include five years of Salesforce experience, two years of hands-on Salesforce product administration experience, and Super Badges/Trailhead Badges. Preferred qualifications include being a Certified Administrator for Salesforce and holding a bachelor's, postgraduate, or professional degree.



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