EDI/B2B Specialist

hace 1 mes

Alajuela, Alajuela, Costa Rica Samtec A tiempo completo
EDI/B2B Analyst Job Description

At Samtec, Inc, we are seeking a highly skilled EDI/B2B Analyst to join our team. As an EDI/B2B Analyst, you will play a critical role in ensuring the smooth operation of our EDI/B2B processes.

Key Responsibilities:
  • Analyze exception errors on daily reports and work to reduce these errors, including translation errors, control number errors, and unknown trading partner errors.
  • Provide support to various client departments to answer B2B-related questions and concerns.
  • Act as a liaison to our client's external B2B Trading Partners, including production problem resolution and transaction testing for network or ID changes.
  • Educate trading partners as needed.
  • Delegate non-B2B issues to appropriate resources.
  • Manage global issues affecting multiple trading partners and work with relevant third parties.
  • Test software upgrades, development changes, new documents, and special reporting.
  • Implement current and additional transaction sets.
  • Maintain our client's EDI Guidelines for all ANSI X.12/EDIFACT documents.
  • Serve as an escalation point for resolution of the Functional Acknowledgment (997) Reconciliation process.
  • Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
  • Serve as the escalation person for the daily audit of B2B processes.
  • Troubleshoot for any errors using the EDI, communication, and application software.
  • Background in database development, SQL, and queries knowledge for mapping and researching data processed.
  • Prepare recommendations for process improvements and participate in testing/implementation with both internal and external vendors.
Requirements:
  • Bachelor's degree or related work experience.
  • 2+ years of experience with EDI ANSI X.12/EDIFACT documents.
  • Preferred experience with OpenText/GXS products, such as GXS Application Integrator, GXS Workbench, BizManager.
  • Working knowledge of B2B processes, programs, and edits.
  • High level of initiative with ability to self-manage.
  • Must be self-directed, confident, and able to work in a fast-paced environment.
  • Analytical skills, logic, and an understanding of the new development requested, in addition to detail and accuracy.
  • Flexibility and adaptability; high capacity to support and work in a team environment.
  • Excellent analytical and design skills applicable to a complex business environment.
  • Excellent written and verbal communication, problem-solving, and time management skills.
  • Demonstrates strong interpersonal and customer service skills, developing and maintaining an excellent rapport within the department and with our internal/external 'customers'.
  • Ability to work independently, as well as work in a team-oriented, collaborative environment.

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