Experience Director
hace 2 semanas
**Hangar Worldwide Job Overview**
About the Role:As an Experience Director at Hangar Worldwide, you will play a pivotal role in guiding our team in delivering exceptional user experiences. Your strategic leadership will help us meet client business goals and exceed customer expectations.
Main Responsibilities:
- Align team with business objectives and user needs
- Develop innovative UX strategies
- Plan project execution, conduct research, and define information architecture
- Provide direction and quality assurance on solution proposals and visual design processes
- Evaluate handoff of final designs to developers
You Will:
- Work closely with clients, business partners, and industry experts to achieve business goals
- Conduct complex user experience and behavior analysis
- Implement tasks such as user testing, A/B testing, shadowing, interviews, data analysis, product performance measurement, psychographics analysis, observational research, heuristic analysis, card sorting, and empathy maps
- Structure user research insights using design thinking exercises
- Propose innovative UX strategies to achieve business opportunities
- Design complex information structure hierarchies based on UX strategy
- Sketch out solutions and prepare handoffs for development teams
Required Skills and Qualifications:
- Advance-advanced English proficiency (C1+ reading, writing, and conversation)
- 6+ years' experience in UX agencies, digital agencies, design agencies, and/or startups
- Experience leading projects and teams on UX/UI for international clients and global brands
- Strong UX portfolio including pieces for international clients
- Experience in at least 3 different industries (fintech, automotive, health, e-commerce, food chains, etc.)
- Advanced understanding of visual design
- Proficiency in latest design and prototyping tools (Figma, Miro, Sketch, Invision, AdobeXD, Photoshop, Principle)
- Understanding of digital marketing, online advertising, and business strategy concepts
- Proven experience working with cross-functional teams
Benefits:
- Competitive salary
- Opportunities for growth and professional development
- Collaborative work environment
- Flexible work arrangements
-
Digital Experience Director
hace 2 semanas
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completoHangar Worldwide seeks a Digital Experience Director to lead our client platform technology team in creating engaging, effective, robust, and reliable platforms.This role requires strategic thinking, technical expertise, and strong communication skills to support the Technology Director on account initiatives and roadmap improvements.Key responsibilities...
-
Customer Experience Director
hace 4 días
San Francisco, Heredia, Costa Rica Nomadux A tiempo completo**Company Overview**Nomadux is a world-class leading Customer contact center organization looking to fill Senior Director and Operations Manager positions.Our client is seeking experienced professionals who can motivate and direct a multi-skilled team, achieve company targets and objectives, and develop Key Performance Indicators (KPI's) and...
-
Enterprise Risk Director
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsExperian is a global leader in information services, empowering consumers and clients to manage their data with confidence. We operate in 44 countries and have 20,000 people working together to drive innovation and growth.**Job Details:****Job Title:** Enterprise Risk Program Director**Reports to:** VP Risk Management, EITSThe Enterprise Risk Program...
-
Technology Implementation Project Director
hace 1 día
San Francisco, Heredia, Costa Rica Gft Technologies Se A tiempo completo**Job Description:**We are looking for a highly skilled Technology Implementation Project Director to join our team. As a Technology Implementation Project Director, you will be responsible for leading multiple teams in implementing productivity and quality projects focused on software development continuous improvement.The ideal candidate will have a strong...
-
Global Project Director
hace 4 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**About the Role:**We are seeking a Global Project Director to join our team at Hewlett Packard. As a Global Project Director, you will be responsible for leading large-scale projects globally, ensuring that all project deliverables are met, and that projects are completed on time and within budget.Key Responsibilities:Develop and execute project plans,...
-
Business Intelligence Hub Director
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Role: Business Intelligence Hub DirectorWe are seeking an experienced leader to fill the role of Business Intelligence Hub Director. The successful candidate will be responsible for directing our business intelligence efforts, providing strategic direction and guidance to our team.**Key Responsibilities:*Direct the planning and delivery of business...
-
User Experience Director
hace 7 días
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo**Company Overview:**Hangar Worldwide is a global design agency that pushes the boundaries of user experience and innovation. Our team of experts is dedicated to delivering exceptional solutions that meet the needs of our clients and exceed their expectations.We are seeking an experienced User Experience Lead to join our team and lead our UX designers in...
-
Financial Accounting Director
hace 1 semana
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThis Financial Accounting Director position involves managing complex financial areas and leading a team of professionals. Key responsibilities include:Managing a sub Infrastructure unit or specialist function.Leading, directing and managing a team of professionals.Using a comprehensive understanding of multiple areas within a function and how...
-
Client Experience Director
hace 2 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoKey Skills and Qualifications:English - Spanish Language (Oral and writing 90% or higher), (C1 or above).The resource will adjust its schedule based on the account needs.High School Diploma (University in progress).Previous experience leading teams/personnel.Two years of work-related experience required.Leadership courses and workshops will be considered an...
-
Process Excellence Program Director
hace 3 días
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoJob Description:We are seeking a highly motivated Process Excellence Program Director to join our team. As a Program Director, you will be responsible for leading end-to-end process improvement projects for Finance and potentially across Moodys.About the Role:Develop and implement process improvements to increase efficiency and reduce costs.Lead...
-
Client Experience Director
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout This RoleWe are seeking an experienced leader to join our Experian team as a Senior Operations Manager. In this role, you will be responsible for providing leadership and guidance to client services teams, ensuring client satisfaction through the timely distribution of high-quality products with effective pricing strategies and contract management.Key...
-
Engineering Program Director
hace 4 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is committed to developing the workforce of the future by prioritizing customers and partners. As an Engineering Program Director, you'll play a critical role in driving the development and implementation of new products and services.In this role, you'll be responsible for managing and leading programs from initiation to...
-
Digital Project Director
hace 1 semana
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completoJob DescriptionWe are seeking a highly skilled Digital Project Director to oversee the successful delivery of projects, ensuring they meet organizational goals and requirements.The ideal candidate will possess advanced English knowledge, a technical background, and expert experience in project finance, pipeline planning, forecasting, road mapping, and...
-
FP&A Director
hace 6 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completo**About the Role:**This is an exciting opportunity for an experienced FP&A Director to join our team at Citi. As a key leader in our Financial Planning and Analysis function, you will be responsible for developing and executing strategic plans that drive business growth and profitability.**Key Responsibilities:**Develop and maintain financial models and...
-
Technical Program Director
hace 1 día
San Francisco, Heredia, Costa Rica Experian A tiempo completoIn this role, you will oversee technical projects related to Sales tools, including upgrades, migrations, integrations, and new projects. As a Technical Program Director, you will guide teams through their agile journey, lead project status meetings, and support Change Management processes.This position requires experience working within a formal project...
-
Director Of Engineering
hace 7 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoDirector of EngineeringThis role has been designated as 'Office', which means you will primarily work from an HPE office.We are seeking a dynamic and experienced Director of Engineering to lead our local and remote teams Cloud Physics and SDOE engineering teams in the data collection and analytics space.As the Director of Engineering, you will be responsible...
-
Technical Program Director
hace 2 semanas
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoOverview of the PositionThe Technical Program Director will be responsible for overseeing various system projects and programs of a highly complex nature. This includes assembling project teams, identifying necessary resources, and developing schedules to ensure timely project completion.Key ResponsibilitiesManage stakeholder partnerships and mitigate risks...
-
Program Management Director
hace 1 semana
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoWe are looking for a Program Management Director who can help us raise the customer-experience bar everywhere our devices show up in the world. This role involves working across the complete portfolio of devices and services, including Echo, Fire TV, Alexa, E-Reader, Smart Home, and other emerging product lines.The ideal candidate will have experience...
-
Operations Director
hace 7 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Director to join our team. In this role, you will be responsible for driving strategic initiatives across the organization and Digital Technology group. Your primary objective will be to ensure effective delivery of objectives, strategic planning, team member support, and budget stewardship.Key...
-
Customer Experience Manager
hace 7 horas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoAbout Straumann GroupWe are a global leader in the field of esthetic dentistry, committed to developing innovative products and solutions that empower our employees to make a difference. Our product portfolio includes dental implants, clear aligners, instruments, CADCAM prosthetics, and biomaterials for use in esthetic dentistry, tooth replacement, and...