E-Commerce Growth Specialist

hace 1 semana


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About the Role

We are seeking a highly motivated and experienced Customer Success Manager to join our team at Amazon Support Services Costa Rica Srl.

Main Responsibilities:

  • Drive business growth for our most influential Selling Partners on the Amazon platform.
  • Ensure Selling Partner satisfaction with our program through a high level of service and maintain high operational standards.
  • Collaborate with Selling Partners to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities.

E-Commerce Expertise Required

The ideal candidate will have 3+ years of experience in E-Commerce, Corporate Retail, Consulting and/or B2B, with a strong focus on relationship management and negotiation skills.

Requirements:

  • Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint.
  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
  • Strong analytic skills and expertise in Excel.
  • Ability to learn tools and processes effectively and utilize them for service delivery.

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