Senior Delivery Lead

hace 2 semanas


San José, San José, Costa Rica Growth Acceleration Partners A tiempo completo

At Growth Acceleration Partners, we are seeking a highly skilled Senior Delivery Manager to join our team.

About the Role

The Senior Delivery Manager is responsible for ensuring the successful delivery of projects to our clients. This involves managing the overall process, team performance, and client relationships to ensure high-quality delivery and excellent customer satisfaction.

Main Responsibilities
  • Account Delivery: Responsible for overseeing the smooth execution of projects, ensuring team members are productive and satisfied, and client-team communication is effective.
  • Risk Management: Identify and mitigate potential risks in accounts based on knowledge and expertise.
  • Team Performance: Enhance and facilitate team performance, working with HR and Personnel Managers as needed to resolve performance issues.
  • Agile Culture: Responsible for facilitating Agile methodologies in the information technology sector.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Educational background in computer science or strong management experience in software (more than 5 years).
  • Proven knowledge of AGILE methodologies in the information technology sector.
  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • Excellent client-facing and internal communication skills.
  • Advanced written and verbal communication skills.
  • Solid organizational skills including attention to detail.
  • Good managing and coaching skills to manage and coach Agile Facilitators and the project team to successfully deliver solutions.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Fully remote work options.
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive team environment.

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