Security Incident Responder

hace 3 días


San José, San José, Costa Rica Smartsheet A tiempo completo

Company Overview

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Smartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale. Our company values include safeguarding information, protecting it from unauthorized access, and ensuring regulatory compliance.

 

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About the Role

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We are seeking a skilled Security Incident Responder to join our team in San Jose, Costa Rica. This critical role involves detecting and responding to security incidents on a global scale. As a key member of our SecOps team, you will be responsible for managing identification, prioritization, and remediation of security incidents.

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Key Responsibilities:

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  • Manage Identification, prioritization, and remediation of security incidents.">
  • Participate in the security incident response team responsible for planning, design, implementation, attack mitigation, and ongoing support of security events and incidents of high complexity.">
  • Provide technical expertise in managing and coordinating security incidents, conducting lessons learned (PIR), mitigating cyber risks, and improving security controls.">
  • Collaborate with all interfacing teams to define and baseline the security incident detection and response while meeting established SLAs.">
  • Coordinate among SecOps analysts, other security experts, and managed service providers in support of global security incident response activities.">
  • Contribute to the innovation of bleeding-edge security technologies and utilize a risk-based approach to properly test and introduce them into the overall environment.">
  • Be passionate about securing Smartsheet's data and critical assets.">
  • Effectively manage cross-functional internal and external team collaboration and communications.">
  • Respond to and assist with due diligence and internal/external security audit requests.">
  • Identify opportunities for further enhancements and refinements to security standards and processes.">
  • Manage customer and internal stakeholder communications during security incidents.">
  • Coordinate people and processes during troubleshooting and corrective activities.">
  • Affect assessments and confirmations of customer impact during security incidents.">
  • Address questions and concerns from internal and external stakeholders.">
  • Maintain security incident timelines while working with managed service providers.">
  • Participate in rotational on-call support.">
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Requirements:

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  • Bachelor's degree in engineering, computer science, information security, or information systems from a Tier-I University/College or equivalent experience.">
  • Strong experience in SaaS, AWS, GCP, and Azure cloud security.">
  • At least 5+ years of total experience in the field of cyber security and specifically in SecOps.">
  • At least 5+ years of experience in security incident response or security analyst role, which includes collaboration with security experts, managing detection and response goals.">
  • Experience working on major security incidents while working with various security vendors and internal stakeholders.">
  • Prior experience in implementing and/or supporting 24x7 operations.">
  • Ability to handle multiple competing priorities in a fast-paced environment.">
  • Experience demonstrating strong technical IR acumen, self-motivation, and accountability.">
  • Experience leading complex security incidents cross-functionally and globally.">
  • Excellent communication skills and an excellent team player.">
  • Experienced in NIST framework and MITRE attack framework.">
  • Relevant certification such as CISSP, SANS GPEN, SANS GXPN, SANS GIAC, SANS GREM, Splunk Certification, etc.">
  • OSCP (Offensive Security Certified Professional) is a plus.">
  • Expertise in log aggregation, correlation, and alerting using commercial and open-source tools.">
  • Experience with SIEM solutions like Splunk, Sumologic, ELK, etc.">
  • Understanding of OWASP Risks, Vulnerabilities, and Mitigation Mechanisms.">
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Perks & Benefits:

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  • Fully paid health and life insurance for full-time employees and family members.">
  • Monthly stipend to support your work and productivity.">
  • 12 days paid vacation + flexible time away program.">
  • 20 weeks fully paid maternity leave.">
  • 12 weeks fully paid paternity/adoption leave.">
  • Personal paid volunteer day to support our community.">
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses.">
  • Company-funded perks including a counseling membership and your own per">
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The estimated salary for this role is $120,000 - $180,000 per year, depending on experience.



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