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Learning and Development Coach
hace 7 días
**About the Role**
We are looking for a dedicated Learning and Development Coach to join our team at Bma Group. As a key member of our organization, you will be responsible for providing training support to new hires, improving the learning curve, and developing coaching materials to enhance individual and team performance.
Responsibilities:
- Work on production tasks such as labeling, QC or auditing flights within your allocated time.
- Support new hires to improve their learning curve and develop their skills.
- Perform various support tasks like floor support, coaching, mentoring, Gemba, and others.
- Collaborate with the Manager to meet business metrics and goals.
- Ensure all BMA associates are well-versed with the latest process updates and bridge knowledge gaps within the team.
Skills and Qualifications:
- Experience in peer coaching, mentoring, and/or training.
- Strong communication and organizational skills.
- Ability to navigate and interpret data using MS Excel based tools.
- Passion for process knowledge, accuracy, speed, and efficiency.
- Excellent communication, both verbal and written.
