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Fraud Prevention Specialist II

hace 1 semana


San José, San José, Costa Rica Trevipay A tiempo completo

Job Responsibilities:

  • Conduct thorough verification calls to applicants/customers to assess fraud or deception indicators.
  • Verify applicant/customer information using online sources, third-party databases, and internal records.
  • Analyze and recommend decisions for alerts consisting of fraud indicators, adverse media, and sanctions.
  • Maintain the Watch List database and assist in written client/customer communications as needed.
  • Participate in department meetings to educate employees on fraud prevention best practices and company policies.
  • Assist in system improvement initiatives relating to account verification and fraud detection/mitigation processes.

Required Skills and Qualifications:

  • 3+ years of experience in financial crimes, including AML, fraud, customer service, and/or collections.
  • Effective organizational and multi-tasking skills, with strong attention to detail.
  • Desire to learn or expand knowledge of fraud detection tools and risk mitigation techniques in a fast-paced global fintech environment.
  • Effective communication, both written and verbal.
  • Ability to conduct research, work independently, and make investigation decisions within established guidelines and procedures.