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Managed Infrastructure Solutions Leader
hace 1 semana
As Percona's Director of Managed Services, you'll take charge of leading our global team of expert DBAs, working closely with cross-functional teams to deliver top-notch services to our customers. Key responsibilities include driving growth and success through process optimization, talent development, and strategic planning.
Main Objectives- Growth and Expansion:
- Increase revenue and customer satisfaction by optimizing managed services delivery.
- Expand our services portfolio to cater to evolving customer needs.
- Talent Development:
- Recruit, train, and retain top talent in the industry to build a high-performing team.
- Mentor and develop team members to excel in their roles.
- Operational Excellence:
- Standardize and improve internal processes to enhance efficiency and productivity.
- Implement effective ITIL frameworks and ITSM systems to streamline service delivery.
We're a pioneering company in the open-source space, offering cutting-edge services and solutions to organizations worldwide. With a strong focus on innovation, collaboration, and employee empowerment, we strive to create an inclusive and engaging work environment.
