Campaign Execution Specialist

hace 1 semana


San José, San José, Costa Rica Catalina Marketing A tiempo completo

**Key Responsibilities**

- Serve as the primary point of contact for questions and issues from Sales, Pre-Sales Support, and Customer Delivery teams.

- Provide expert-level knowledge and expertise on behalf of Catalina for all assigned accounts and across relevant channels (in-store print campaigns, digital advertising, Place-Based Media/Digital Out of Home campaigns, etc.).

- Drive decision-making and actions to optimize media campaigns based on client-defined KPIs and best practices.

- Own the creation and delivery of recommendations to enhance the value stream process.

- Act as the Voice of Partner externally to clients and internally to stakeholders by serving as a partner knowledge source.

- Responsible for in-depth understanding of the customer's strategic goals and objectives.

- Partner with graphic design teams and Customer Success Managers to develop campaign executional mock-ups for sales presentations and client meetings.

- Work autonomously to own recommendations for campaign execution best practices.

- Participate in customer core account teams and join kickoff and status calls for new and existing campaigns/projects.

- Manage the end-to-end process to deliver against client investment.

- Collect program specifications and requirements from customers and clearly communicate key specifics to the production team.

- Maintain an understanding of all media campaign management tools to serve as a client consultant and knowledge resource.

- Partner with Commercialization and Solutions to define processes for executing new solutions.

- Lead troubleshooting and escalations to resolve campaign execution challenges.

- Continuously suggest and implement improvements to internal execution processes.


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