Senior Manager, Payment Risk Strategy
hace 2 semanas
- Provide strategic leadership to the investigation team, driving process improvements and achieving service level agreements.
- Develop and implement best-in-class processes and practices for maintaining and exceeding productivity and quality service level agreements.
- Analyze trends in team performance and recommend/implement changes to continuously raise performance levels.
The ideal candidate will possess a strong understanding of payment risk operations and have experience managing teams in a contact center environment. Strong analytical and interpersonal skills are essential for success in this role.
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Payment Risk Senior Manager
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleThis Senior Program Manager position is a critical part of our Buyer Risk Preventions (BRP) team, which strives to make Amazon the safest place to transact online.We design and build software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.As a Senior Program Manager, you will lead...
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Sr. Program Manager, Payment Risk
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo8+ years of program or project management experience- 8+ years of managing stakeholders in cross-functional project experience- Bachelor's degree- Experience working cross functionally with tech and non-tech teams- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Demonstrated knowledge of Program...
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Payment Risk Investigations Senior Manager
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewAs a Sr. Investigation Manager, Payment Risk Operations, you will play a key role in making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned.About the JobYou will lead teams of investigators to achieve and continuously improve service levels, minimize the impact of bad debt, and focus...
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Investigation Team Lead, Financial Services
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleThis is an exciting opportunity for a seasoned leader to join our team and drive growth and innovation in payment risk operations. As Senior Manager, Payment Risk Strategy, you will be responsible for developing and implementing strategies to mitigate payment risk and improve customer experience.You will lead cross-functional teams to identify...
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Risk Operations Manager, Payment Team Lead
hace 1 semana
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Sr. Investigation Manager, Payment Risk Operations to join our team at Amzn Support Srvcs Costa Rica.About the RoleThis is a critical leadership position that requires a strong background in managing teams, analytical skills, and attention to detail.The successful candidate will be responsible...
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Senior Payment Operations Manager
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoJob DescriptionThe role of the Senior Payment Operations Manager is to ensure the compliance and processing of all payments for the US market.This position will be responsible for reviewing transaction details, following up with stakeholders as needed, and serving as the main point of contact for all key activities.The ideal candidate will have a strong...
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Program Manager, Buyer Risk Prevention, Payment Risk
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoHave you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe?What would you do to increase trust in an online marketplace where millions of buyers and sellers transact?How would you build systems that evolve over time to proactively identify and neutralize new and...
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Payment Risk Model Evaluator
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionWe are seeking a highly skilled Risk Analyst II to join our Payment Risk Machine Learning team. As a key member of this team, you will play a crucial role in making Amazon the safest place to transact online.ResponsibilitiesProvide time-sensitive analytics to partner teamsDeep dive on ML model decisions using SQLIdentify root cause and work...
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Meet Us Senior Payment Analyst
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoMEET US Senior Payment AnalystPosition DescriptionThe Meetings, External Engagements, & Travel (MEET) Senior Payment Analyst position is responsible for processing and ensuring the compliance of all MEET payments for the US market.The Senior Payment Analyst will review transaction details for compliance and follow up with different stakeholders as needed.The...
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Senior Manager for Customer Trust and Risk
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role\We are seeking a highly skilled and analytical individual to join our team as a Senior Manager for Customer Trust and Risk. This role will be responsible for analyzing and monitoring payment products activity, identifying potential risks, and developing strategies to mitigate them.\The ideal candidate will have a strong background in program...
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Payment Process Analyst
hace 6 días
San José, San José, Costa Rica Full Force Gaming Group A tiempo completoAbout UsWe're Full Force Gaming Group, a dynamic and innovative company operating in the online gaming sector with global reach. Our diverse workforce fosters a positive and inclusive culture where employees can grow professionally.In this role, you'll be responsible for resolving complex payment issues that impact customers' experiences. To excel, you'll...
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Business Strategy Manager
hace 3 días
San José, San José, Costa Rica Intel A tiempo completoWe're seeking a Business Strategy Manager to join our team at Intel. This role involves working closely with segment leadership and Chief of Staff to drive strategic initiatives and support the development of plans and projects.The Business Strategy Manager will oversee day-to-day operational activities, interfaces between group management, peer ops teams,...
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Payment Services Manager
hace 2 semanas
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoAbout Intelliswift Software, Inc.We are a leading provider of innovative software solutions, and we are seeking a Payment Services Manager to join our team. In this role, you will be responsible for supporting and optimizing our strategic partnerships, driving business value through current, evolving, and future partnerships.As a key member of our Payments...
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Senior Program Manager, Community Risk
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipHave you ever purchased a product on Amazon without checking its star rating and customer reviews?Every day, millions of Amazon...
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Global Brand Strategy Manager
hace 2 semanas
San José, San José, Costa Rica Splunk A tiempo completoSplunk is a leader in building a safer and more resilient digital world. Our unified security and observability platform helps the world's leading enterprises keep their digital systems secure and reliable.Role OverviewWe are looking for a Senior Brand Programs Manager to help lead the next phase of our brand journey. This newly created role offers you the...
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Sales Strategy Manager
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoSales Strategy Manager Job DescriptionWe are seeking a highly motivated and results-driven Sales Strategy Manager to join our team at Microsoft. As a Sales Strategy Manager, you will be responsible for developing and executing sales strategies to drive revenue growth and customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to meet or...
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Employee Payment Manager
hace 6 días
San José, San José, Costa Rica Lonza A tiempo completoOur company culture is built on the principles of respect, integrity, and collaboration. We strive to create a positive impact on millions of people through our products and services.">The Employee Payment Manager will support our Payroll team in our Shared Service Center in Costa Rica. This individual will provide transactional and administrative support...
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Risk Analyst for Payment Products
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoRole Overview\We are seeking a highly skilled and analytical Risk Analyst for Payment Products to join our team. This role will be responsible for analyzing and monitoring payment products activity, identifying potential risks, and developing strategies to mitigate them.\The ideal candidate will have a strong background in program or project management, with...
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Senior Emerging Risk Manager
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoBasic qualifications- Bachelor's degree- 6+ years in a risk management or program management role- Excellent written and verbal communication skills with the ability to present information clearly and concisely- Proven analytical skills and comfort in deriving insights from quantitative data- Experience driving projects involving multiple stakeholders-...
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Risk Assessment Specialist, San Jose
hace 6 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking an experienced Risk Manager to join our team in San Jose. As a key member of our risk management function, you will play a collaborative role in identifying and mitigating risks across our organization.ResponsibilitiesConduct risk assessments for new products and features to identify potential payment risks and reputational...