Senior Client Services Consultant
hace 2 semanas
Job Description:
A Data Management Client Services Specialist senior plays a crucial role in resolving data-related issues for Experian's Consumer View database, both internally and externally. This position requires effective communication of research results and collaboration with external clients who utilize our fulfillment systems.
Key Responsibilities:
- Research and document data-related issues from Experian's ConsumerView database
- Initiate corrective actions with relevant departments
- Communicate research results effectively to internal or external customers
- Document consumer inquiries and respond verbally or in writing as required
Requirements:
- Bachelor's degree or equivalent experience required
- 1-2 years of related experience in a customer service environment
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