Data Insights Specialist
hace 5 días
About Amzn Support Srvcs Costa Rica
At Amzn Support Srvcs Costa Rica, we are a team of dedicated professionals working together to deliver exceptional screening services that protect our customers, employees, and assets. Our team is committed to driving innovation and excellence in everything we do.
Job Summary
We are seeking an experienced Business Analyst to join our Screening Services team in Costa Rica. As a member of our team, you will play a critical role in analyzing complex data sets and systems to drive business growth and efficiency. You will work closely with our Program Managers and Service delivery team to develop and implement data collection processes, design and optimize dashboards, and provide data-driven insights to support decision-making.
Key Responsibilities
- Develop and maintain data management systems to ensure data integrity and quality
- Analyze complex data sets using SQL to identify trends and opportunities for improvement
- Design and optimize dashboards on Quicksight, Tableau, or MS Excel to present findings in a clear and concise manner
- Collaborate with stakeholders to develop requirements, prioritize projects, and drive standardization and delivery of dashboards
- Drive process efficiency and automation by identifying opportunities for improvement and implementing solutions
Requirements and Qualifications
To be successful in this role, you will need:
- 3+ years of experience in a business analyst, business intelligence, or advanced reporting role
- Proven experience in developing requirements, formulating business metrics, and building dashboards on data visualization tools
- Demonstrated ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
- Superior verbal and written communications skills, as well as the ability to work effectively with multiple teams and external organizations
- Knowledge of Python or R is desirable
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